Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Online Payment by UnionPay – Step-by-Step Guide

 

Before you proceed to payment, read the overview below which shows the 4 easy steps to pay your premium online.

Step 1: Enter Details
Select the policy you want to make a payment for and enter the payment amount (subject to a daily upper limit and a maximum modal premium amount of HKD 38,000, inclusive of administration fee).

Read the Important Notes at the bottom and then check the box before clicking “Next.”

Step 2: Review
Verify the payment instructions and click "Confirm" to proceed.

A "Disclaimer" will then pop up. Read the disclaimer before clicking "Continue" to proceed.

Step 3: Process payment via UnionPay online payment gateway
You will be automatically directed to UnionPay online payment gateway. Input the required UnionPay card information, and click "Confirm and Pay" within 10 minutes to complete the payment.

 

Step 4: Payment Confirmation
Upon successful payment, click "Return Merchant" to return to Manulife Customer Website, where the payment "Reference Number" is displayed. You may click the "Transaction Log” at the bottom to view the payment details.