Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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How to use MPF / Pension Fund Price Alert?

Step 1:   Login to the Manulife HK mobile app and tap on “MPF / Pension fund price alert” in the Homepage or “Portfolio” page

Homepage

Portfolio page

Step 2:  If you have not activated the push notification service in your mobile device / app, please follow the instructions to enable the service.

Enable push notification in mobile device

Enable push notification in the mobile app

Step 3:  Read and agree to the “Terms and Conditions”.

Step 4:  If you have accounts in more than one scheme (MPF / ORSO / Macau Pension), please select “scheme type” [1] first in the “Select fund” page. Then choose the fund you want to set up fund price alert for and tap on the "add alert" icon to add your instruction [2].

Step 5:  In the “Set fund price alert” page,

  • Input your “Target unit price” [3]
  • Choose the effective period (10 / 30 / 60 / 90 /180 days) from the "Expiry date" menu [4]

Afterward, tap on the “Confirm” to set up the instruction.

Step 6:  After setting up fund price alert, you can view all active instructions in the “Watch list” page.

To set up another alert, please tap on “Add alert” in the page and repeat step 4 and 5 above.

Step 7:  When the target unit prices set in your instructions are reached, you will receive push notifications to your mobile device with the Manulife HK mobile app installed. You can also check all your instructions with target prices reached or expired in the past 180 days in the app notification center.