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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong announces senior appointments for Pensions and Group Life and Health businesses

For Immediate Release

Hong Kong – Manulife Hong Kong has announced the promotions of Raymond Ng to Vice President and Head of Employee Benefits of Manulife (International) Limited, and Ellen Leung to Vice President and Chief Executive Officer of Manulife Provident Funds Trust Company Limited, effective July 1, 2018.

“We are delighted with the promotion of Raymond and Ellen, both of whom have extensive MPF expertise and have played significant roles in helping Manulife to develop our leadership in Hong Kong retirement solutions,” said Guy Mills, Chief Executive Officer, Manulife Hong Kong. “We aim to provide a top-notch platform and services to meet the needs of our employer and employee customers, making it simple and easy for them to interact with us. In their new roles, Raymond and Ellen will be key to driving these initiatives.” 

Raymond Ng heads the strategic development and operation of both the pensions (MPF and ORSO) and group benefits (Life & Health) business of Manulife Hong Kong. He is responsible for formulating and implementing innovative strategies on products and pricing, sales and distribution, pension services, as well as pension finance and operation. He reports to Guy Mills and is a member of Manulife Hong Kong’s senior management team.

Mr. Ng joined Manulife in 2011 as Assistant Vice President and Head of Business and Product Development, Employee Benefits. Before joining Manulife, he was Head of Sales - Pension and Group Business for a global insurance company in Hong Kong, overseeing both pension and group insurance sales channels. Prior to that, he worked at the insurance unit of a global bank in Hong Kong for more than 15 years and was the Assistant General Manager of Employee Benefits managing the sales and client services department. He obtained a Bachelor of Commerce degree in Canada and a Master of Business Administration (MBA) from the University of Leicester in the U.K.

Ellen Leung is responsible for steering the overall direction, operation and compliance standards of Manulife Provident Funds Trust Company Ltd. to fulfill its statutory requirements and fiduciary duties as an MPF/ORSO scheme trustee. Her areas of responsibility include compliance, risk management, investment governance, complaint handling, regulatory investigation and reporting. She is also a board director of Manulife Provident Funds Trust Company Limited.

Ms. Leung joined Manulife in 2011 and was most recently Head of Operation & Customer Service, Employee Benefits. She has extensive experience in managing various functions of the retirement and group insurance segments. Before joining Manulife, she worked with a number of leading retirement service and employee benefits companies in Hong Kong, including as Head of Operation and Client Service at a leading international firm's pension and group operations in Hong Kong and as the appointed director of two trustee companies. She holds a Diploma in Management and a Master of Business Administration (MBA) degree from Henley Business School in the U.K.

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About Manulife Hong Kong

Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers via Manulife (International) Limited, Manulife Asset Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited, which are members of the Manulife group of companies.  

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had about 35,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of March 31, 2018, we had over C$1.1 trillion (HK$6.7 trillion) in assets under management and administration, and in the previous 12 months we made C$26.9 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.