Talk to our experts
Talk to our experts

Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Understanding Your Participating Policy
Understanding Your Participating Policy
Understanding Your Participating Policy

DISCLAIMER

  • This link will bring you to a third party website, owned and operated by an independent party over which we have no control ("3rd Party Website"). Any link you follow to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to, and any information you provide will be governed by, the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
  • Unless otherwise expressly agreed in writing, Manulife (International) Limited and its affiliates (collectively "Manulife") are not in any way associated with the owner or operator of the 3rd Party Website or responsible or liable for the goods and services offered by them or for anything in connection with such 3rd Party Website. Manulife does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website.
  • In addition to the terms stated in Manulife's Legal Notices, Manulife disclaims liability for any loss, damage and any other consequence resulting directly or indirectly from or relating to your access to the 3rd Party Website or any information that you may provide or any transaction conducted on or via the 3rd Party Website or the failure of any information, goods or services posted or offered at the 3rd Party Website or any error, omission or misrepresentation on the 3rd Party Website or any computer virus arising or system failure associated with the 3rd Party Website.
  • In the event of any inconsistency between the terms herein / the Manulife's Legal Notices and the terms on the 3rd Party Website, the terms herein / the Manulife's Legal Notices will prevail.
  • Manulife reserves the right to approve any hyperlink or framing arrangement with third parties and no links to or framing arrangements of our Manulife Home, Group or related sites should be created prior to confirmation of such approval from Manulife. In the absence of such approval, Manulife reserves the right to prevent direct access to visitors who have been directed to Manulife via links from sites that it reasonably believes have not been approved in this way.
  • If you have any questions with regard to this message, please call the Manulife Member Hotline on 2108 1388/ Employer Hotline on 2108 1234.
  • By clicking "Proceed", you will be confirming that you have read and agreed to the terms herein and in the Manulife's Legal Notices.

Smooth Transition to eMPF Platform for Members

eMPF introductory webinars

mpf

Discover more about eMPF Platform onboarding and transitional arrangements

Manulife Global Select (MPF) Scheme

The target onboarding date for Manulife Global Select (MPF) Scheme to the eMPF Platform (“eMPF”) is 6 November 2025*. To help you gain a better understanding of the eMPF and prepare for the onboarding, we have specially invited the representative from the authorized contractor of the eMPF Platform Company Limited to introduce the new platform and transitional arrangement. Register now to learn more.

 English           Cantonese           Mandarin

Date and Time

26 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 26 August 2025.
Date and Time

14 October 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 14 October 2025.
Date and Time

19 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration

Interested parties shall register via here or scan the QR code on or before 2:00pm on 19 August 2025.
Date and Time

11 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration

Interested parties shall register via here or scan the QR code on or before 9:00am on 11 September 2025.
Date and Time 23 September 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 23 September 2025.
Date and Time 28 October 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 28 October 2025.
Date and Time

4 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 4 November 2025.
Date and Time

18 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 18 November 2025.
Date and Time

2 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Mandarin
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 2 September 2025.

 English           Cantonese           Mandarin

Date and Time

27 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 27 August 2025.
Date and Time

13 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 13 November 2025.
Date and Time

20 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 20 August 2025.
Date and Time

18 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 18 September 2025.
Date and Time

9 October 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 9 October 2025.
Date and Time

16 October 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 16 October 2025.
Date and Time

6 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 6 November 2025.
Date and Time

4 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Mandarin
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 4 September 2025.

* The date of onboarding to the eMPF is subject to a legal notice to be published in the Gazette of the Government of the Hong Kong Special Administrative Region. In case of a subsequent adjustment, we will promptly communicate this to you.

Learn more about eMPF Platform at our eMPF hub

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