Talk to our experts
Talk to our experts

Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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eMPF introductory webinars

mpf

Manulife RetireChoice (MPF) Scheme will get onboard the eMPF on 3 July 2025. To help you gain a better understanding of the eMPF Platform (“eMPF”)and prepare for the onboarding, we have specially invited the representative from the authorized contractor of the eMPF Platform Company to introduce the new platform and transitional arrangement. Register now to learn more.

Session 1a: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

12 May 2025 (Monday) at 3:00 pm to 4:00 pm

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • High level function introduction of Employer Portal
  • User maintenance setting
  • Supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 12 May 2025.
Video replay: Coming soon

 

Scan here to register Session 1a

 

 


Session 1b: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

13 May 2025 (Tuesday) at 3:00 pm to 4:00 pm

Webinar Contents
  • New eMPF journey for participating employers
  • Walkthrough of functionalities of Employer Web Portal and Mobile App
  • Important date and supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 13 May 2025.
Video replay: Coming soon

 

Scan here to register Session 1b

 

 


Session 2a: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

26 May 2025 (Monday) at 10:00 am to 11:00 am

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • High level function introduction of Employer Portal
  • User maintenance setting
  • Supporting channels from eMPF Platform
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR Code on or before 9:00 am on 26 May 2025.
Video replay: Coming soon

 

Scan here to register Session 2a

 

 


Session 2b: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

27 May 2025 (Tuesday) at 10:00 am to 11:00 am

Webinar Contents
  • New eMPF journey for participating employers
  • Walkthrough of functionalities of Employer Web Portal and Mobile App
  • Important date and supporting channels from eMPF Platform
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR Code on or before 9:00 am on 27 May 2025.
Video replay: Coming soon

 

Scan here to register Session 2b

 

 


Session 3a: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

2 June 2025 (Monday) at 3:00 pm to 4:00 pm

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • High level function introduction of Employer Portal
  • User maintenance setting
  • Supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 2 June 2025.
Video replay: Coming soon

 

Scan here to register Session 3a

 

 


Session 3b: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

3 June 2025 (Tuesday) at 3:00 pm to 4:00 pm

Webinar Contents
  • New eMPF journey for participating employers
  • Walkthrough of functionalities of Employer Web Portal and Mobile App
  • Important date and supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 3 June 2025.
Video replay: Coming soon

 

Scan here to register Session 3b

 

 


Session 4a: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

16 June 2025 (Monday) at 10:00 am to 11:00 am

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • High level function introduction of Employer Portal
  • User maintenance setting
  • Supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 9:00 am on 16 June 2025.
Video replay: Coming soon

 

Scan here to register Session 4a

 

 


Session 4b: eMPF Webinar to Manulife RetireChoice (MPF) Scheme participating employers
Date and Time

17 June 2025 (Tuesday) at 10:00 am to 11:00 am

Webinar Contents
  • New eMPF journey for participating employers
  • Walkthrough of functionalities of Employer Web Portal and Mobile App
  • Important date and supporting channels from eMPF Platform
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 9:00 am on 17 June 2025.
Video replay: Coming soon

 

Scan here to register Session 4b

 

 

Date and Time

23 May 2025 (Friday) at 3:00 pm to 5:00 pm

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from Members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 23 May 2025.
Video replay: Coming soon

 

Scan here to register

 

 


Date and Time

11 June 2025 (Wednesday) at 10:00 am to 12:00 noon

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from Members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR Code on or before 9:00 am on 11 June 2025.
Video replay: Coming soon

 

Scan here to register

 

 


Date and Time

7 July 2025 (Monday) at 3:00 pm to 5:00 pm

Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from Members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR Code on or before 2:00 pm on 7 July 2025.
Video replay: Coming soon

 

Scan here to register