Talk to our experts
Talk to our experts

Severe weather arrangement: Due to adverse weather conditions, our Customer Service Hotlines and Service Centers are closed. We apologize for the inconvenience caused.
However, for MPF & ORSO schemes, valid transaction requests on online fund switching and changes to investment instructions submitted before the cut-off time will still be processed. Nevertheless, kindly note that the arrangement may be varied for different schemes.
For ILAS, valid transaction requests on investment choices submitted via electronic means before the cut-off time will be processed, provided that the valuation and dealing of the relevant underlying fund(s)/asset(s) are available.

 

Please refer to the notice of respective schemes/plans for full details. We apologize for any inconvenience caused.

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Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Severe weather arrangement: Due to adverse weather conditions, our Customer Service Hotlines and Service Centers are closed. We apologize for the inconvenience caused.
However, for MPF & ORSO schemes, valid transaction requests on online fund switching and changes to investment instructions submitted before the cut-off time will still be processed. Nevertheless, kindly note that the arrangement may be varied for different schemes.
For ILAS, valid transaction requests on investment choices submitted via electronic means before the cut-off time will be processed, provided that the valuation and dealing of the relevant underlying fund(s)/asset(s) are available.

 

Please refer to the notice of respective schemes/plans for full details. We apologize for any inconvenience caused.

View more

Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Understanding Your Participating Policy
Understanding Your Participating Policy
Understanding Your Participating Policy

DISCLAIMER

  • This link will bring you to a third party website, owned and operated by an independent party over which we have no control ("3rd Party Website"). Any link you follow to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to, and any information you provide will be governed by, the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
  • Unless otherwise expressly agreed in writing, Manulife (International) Limited and its affiliates (collectively "Manulife") are not in any way associated with the owner or operator of the 3rd Party Website or responsible or liable for the goods and services offered by them or for anything in connection with such 3rd Party Website. Manulife does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website.
  • In addition to the terms stated in Manulife's Legal Notices, Manulife disclaims liability for any loss, damage and any other consequence resulting directly or indirectly from or relating to your access to the 3rd Party Website or any information that you may provide or any transaction conducted on or via the 3rd Party Website or the failure of any information, goods or services posted or offered at the 3rd Party Website or any error, omission or misrepresentation on the 3rd Party Website or any computer virus arising or system failure associated with the 3rd Party Website.
  • In the event of any inconsistency between the terms herein / the Manulife's Legal Notices and the terms on the 3rd Party Website, the terms herein / the Manulife's Legal Notices will prevail.
  • Manulife reserves the right to approve any hyperlink or framing arrangement with third parties and no links to or framing arrangements of our Manulife Home, Group or related sites should be created prior to confirmation of such approval from Manulife. In the absence of such approval, Manulife reserves the right to prevent direct access to visitors who have been directed to Manulife via links from sites that it reasonably believes have not been approved in this way.
  • If you have any questions with regard to this message, please call the Manulife Member Hotline on 2108 1388/ Employer Hotline on 2108 1234.
  • By clicking "Proceed", you will be confirming that you have read and agreed to the terms herein and in the Manulife's Legal Notices.

Smooth Transition to eMPF Platform for Members

eMPF introductory webinars

mpf

Discover more about eMPF Platform onboarding and transitional arrangements

Manulife Global Select (MPF) Scheme

The target onboarding date for Manulife Global Select (MPF) Scheme to the eMPF Platform (“eMPF”) is 6 November 2025*. To help you gain a better understanding of the eMPF and prepare for the onboarding, we have specially invited the representative from the authorized contractor of the eMPF Platform Company Limited to introduce the new platform and transitional arrangement. Register now to learn more.

 English           Cantonese           Mandarin

Date and Time

26 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Video replay Click here to watch
Date and Time

14 October 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 14 October 2025.
Date and Time

19 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Video replay Click here to watch
Date and Time

11 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration

Interested parties shall register via here or scan the QR code on or before 9:00am on 11 September 2025.
Date and Time 23 September 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 23 September 2025.
Date and Time 28 October 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 28 October 2025.
Date and Time

4 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 4 November 2025.
Date and Time

18 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 18 November 2025.
Date and Time

2 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from participating employers
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Mandarin
Video replay Click here to watch

 English           Cantonese           Mandarin

Date and Time

27 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Video replay Click here to watch
Date and Time

13 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language English
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 13 November 2025.
Date and Time

20 August 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Video replay Click here to watch
Date and Time

18 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 18 September 2025.
Date and Time

9 October 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 9 October 2025.
Date and Time

16 October 2025
3:00pm – 5:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 2:00pm on 16 October 2025.
Date and Time

6 November 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Cantonese
Registration Interested parties shall register via here or scan the QR code on or before 9:00am on 6 November 2025.
Date and Time

4 September 2025
10:00am – 12:00pm
Webinar Contents
  • Introduction of eMPF
  • Important date and required actions from scheme members
  • eMPF registration and user login activation
  • Walkthrough of functionalities of eMPF Web Portal and eMPF Mobile App
  • Q&A Session
Format Online only
Language Mandarin

* The date of onboarding to the eMPF is subject to a legal notice published in the Gazette of the Government of the Hong Kong Special Administrative Region. In case of a subsequent adjustment, we will promptly communicate this to you.

Learn more about eMPF Platform at our eMPF hub

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