[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Understanding Your Participating Policy
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Understanding Your Participating Policy

DISCLAIMER

  • This link will bring you to a third party website, owned and operated by an independent party over which we have no control ("3rd Party Website"). Any link you follow to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to, and any information you provide will be governed by, the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
  • Unless otherwise expressly agreed in writing, Manulife (International) Limited and its affiliates (collectively "Manulife") are not in any way associated with the owner or operator of the 3rd Party Website or responsible or liable for the goods and services offered by them or for anything in connection with such 3rd Party Website. Manulife does not endorse or approve and makes no warranties, representations or undertakings relating to the content of the 3rd Party Website.
  • In addition to the terms stated in Manulife's Legal Notices, Manulife disclaims liability for any loss, damage and any other consequence resulting directly or indirectly from or relating to your access to the 3rd Party Website or any information that you may provide or any transaction conducted on or via the 3rd Party Website or the failure of any information, goods or services posted or offered at the 3rd Party Website or any error, omission or misrepresentation on the 3rd Party Website or any computer virus arising or system failure associated with the 3rd Party Website.
  • In the event of any inconsistency between the terms herein / the Manulife's Legal Notices and the terms on the 3rd Party Website, the terms herein / the Manulife's Legal Notices will prevail.
  • Manulife reserves the right to approve any hyperlink or framing arrangement with third parties and no links to or framing arrangements of our Manulife Home, Group or related sites should be created prior to confirmation of such approval from Manulife. In the absence of such approval, Manulife reserves the right to prevent direct access to visitors who have been directed to Manulife via links from sites that it reasonably believes have not been approved in this way.
  • If you have any questions with regard to this message, please call the Manulife Member Hotline on 2108 1388/ Employer Hotline on 2108 1234.
  • By clicking "Proceed", you will be confirming that you have read and agreed to the terms herein and in the Manulife's Legal Notices.

Important Notice

The target onboarding date for Manulife Global Select (MPF) Scheme to the eMPF Platform (“eMPF”) is 6 November 2025*. From this date onward, all MPF administration services will be handled by the eMPF. Manulife will cease accepting administration instructions after the respective service cut-off dates. Please read the Notice to Participating Employers and Members for details.

 

Instruction

Valid Instruction received by us on or before:

Participating Employers

(1) Contribution 

10 October 2025

(2) Employer Application

 

 

 

14 October 2025

 

 

 

(3) Employee member enrolment

(4) Change of details relating to participating employers

(5) Transfer-in

(6) Transfer-out of participating employers

10 October 2025

(7) Termination of Employee

(i) Paper form

(ii) Online platform (with long service payment/severance payment)

(iii) Online platform  (without long service payment/severance payment)

 

(i) & (ii) 10 October 2025

(iii) 14 October 2025

 

* The date of onboarding to the eMPF is subject to a legal notice published in the Gazette of the Government of the Hong Kong Special Administrative Region.  In case of a subsequent adjustment, we will promptly communicate this to you.

Corporate Insurance and Retirement Solutions

eMPF hub

Manulife Tax Deductible Voluntary Contributions MPF TVC Account

About the eMPF Platform

Please register on or before November 6, 2025.  *T&Cs apply.

Eligible employers completed eMPF registration can enjoy up to HK$800 cash rewards*!

Please register on or before November 6, 2025.  *T&Cs apply.

Learn more
Register for eMPF now

Please register on or before November 6, 2025.  *T&Cs apply.

Need more guidance on transitioning to the eMPF Platform?

Preparatory tips
eMPF FAQ

What is the eMPF Platform?

The eMPF Platform (“eMPF”) is built and operated by the eMPF Platform Company Limited, a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority (“MPFA”). It centralizes and digitalizes all MPF schemes’ administrative processes, enabling you to manage your MPF online.

"The Working MPF Family" – Starter Pack for the eMPF Platform 

eMPF main functions

As an employer, you can manage a range of MPF administrative processes on eMPF, including:

  • Enroll employees in MPF schemes 
  • Automatically calculate MPF contributions
  • Submit MPF contribution data and make payments
  • Report employee termination and arrange Long Service Payment (LSP) / Severance Payment (SP) offsetting 
  • View transaction and contribution records

For scheme member, please visit here.

Login to eMPF Platform

Learn more about eMPF Platform

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    eMPF onboarding schedule & communication pack

    MPF scheme name Manulife RetireChoice (MPF) Scheme Manulife Global Select (MPF) Scheme
    Onboarding date 3 July 2025
    		 6 November 2025# (Target date)

     

    eMPF Communication pack & Important notice

    Communication Pack (Members)

    Communication Pack (Employers)

    Notice to Participating Employers and Scheme Members (April 2025)

    Communication Pack (Members)

    Communication Pack (Registered Employers)

    Communication Pack (Non-registered Employers)

    Notice to Participating Employers and Members (August 2025)

    Notice pursuant to Section 19Q of the Mandatory Provident Fund Schemes Ordinance

    # The date of onboarding to the eMPF is subject to a legal notice published in the Gazette of the Government of the Hong Kong Special Administrative Region. In case of a subsequent adjustment, we will promptly communicate this to you.

    Source: Information from the eMPF website on 12 September 2025. Please visit the eMPF website for the latest schedule. 

    Manulife eMPF Assistance Program

       

    Preparatory tips

    Preparatory tips

    Confused about preparing for eMPF onboarding? Uncertain about where to begin and what steps to take first? Don't worry, we have you covered. Check out our suggestions below and get ready for smooth transition. Feel free to contact our experts if you have any questions.

    eMPF readiness checklist

    eMPF preparation timeline for employers

    8 tips for smooth eMPF transition

    eMPF FAQs

    eMPF Platform enquiry

    eMPF customer service hotline

    Hotline number

    (852) 183 2622
     

    Office Hours:

    Monday to Friday 9:00 am to 7:00 pm

    Saturday 9:00 am to 1:00 pm

    Sundays and Public Holidays: Closed

    eMPF fax number

    (852) 3197 2988

     

    eMPF email address 

    enquiry@support.empf.org.hk

    eMPF website

    https://www.empf.org.hk/

    eMPF postal address

    PO Box 98929 Tsim Sha Tsui Post Office

    eMPF service centres

    Hong Kong Island:

    Unit 601B, 6/F, Dah Sing Financial Centre, No.248 Queen's Road East, Wanchai, Hong Kong

     

    Kowloon:

    Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon

     

    New Territories:

    Suite 1802A, 18/F, Tower 2, Nina Tower, No.8 Yeung Uk Road, Tsuen Wan, New Territories

     

    Office Hours:

    Monday to Friday 9:00 am to 6:00 pm

    Saturday 9:00 am to 1:00 pm

    Sundays and Public Holidays: Closed

    Manulife Global Select (MPF) Scheme enquiry (including enquiries related to the constituent funds and trustee’s service)

    Member Hotline

    (852) 2108 1388

     

    Service Hours : 

    Monday to Friday: 9:00 am - 6:00 pm

    Employer Hotline

    (852) 2108 1234

     

    Service Hours : 

    Monday to Friday: 9:00 am - 6:00 pm

    Manulife RetireChoice (MPF) Scheme enquiry (including enquiries related to the constituent funds and trustee’s service)

    (Operated by Bank Consortium Trust Company Limited)

    Manulife MPF Members’ Direct

    (852) 2298 9000

     

    Service Hours : 

    Monday to Friday: 9:00 am - 6:00 pm

    Saturday: 9:00 am - 1:00 pm

    Manulife MPF Employers’ Direct

    (852) 2298 9098

     

    Service Hours : 

    Monday to Friday: 9:00 am - 6:00 pm

    Saturday: 9:00 am - 1:00 pm

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