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Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more

Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Employee Choice Arrangement

Manulife MPF Employee Choice Arrangement Scheme

What is Employee Choice Arrangement?

Employee Choice Arrangement (“ECA”) aims to encourage more active management of MPF investment from employees. Upon implementation of ECA on November 1, 2012, an employee can elect to transfer the accrued benefits derived from the employee mandatory contributions made during the current employment to a Personal Account under an MPF trustee and scheme of his/her own choice in one lump sum once per calendar year. The former employment asset from the current contribution account can also be transferred to a personal account or a contribution account in one lump sum at any time.

 

However, accrued benefits derived from mandatory contributions made by an employer are non-transferable and must remain in the original scheme. Every calendar year thereafter, the employee can continue transferring accrued benefits derived from employee mandatory contributions from the past year into the same Personal Account or one held with another MPF trustee.

 

The MPF accrued benefits derived from the Personal Account are transferable to the employee's personal account or contribution account in one lump sum at any time.

Transferability of MPF accrued benefits

Transferability of MPF Assets upon implementation of ECA:

  Current Employment
(Contribution Account)
Former Employment
(Personal Account1)
Accrued Benefits derived from: Employer's Employee's Former Employment
Asset (transferred in
by employee)
Personal Account Asset2
Mandatory Contributions Not transferable2 Transferable to the
employee's personal
account once per calendar year3, 4
Transferable to the employee's personal account or contribution account at anytime in one
lump sum3, 4
Transferable to the employee's personal account or contribution account at anytime in one lump sum3, 4
Voluntary Contributions Transferability is subject to the governing rules of the original scheme2, 3, 4

 

  1. “Personal account” was called “preserved account” prior to the implementation of Employee Choice Arrangement on November 1, 2012.
  2. Transferability of the following accrued benefits remains unchanged after ECA implementation:
    - Contribution account: Derived from employer mandatory contributions and all voluntary contributions, and
    - Personal account asset.
  3. Accrued benefits will be transferred to the new scheme in a lump sum per sub-account (i.e., no partial transfer within sub-accounts). As the transfer takes time, the number of fund units shown in the employee's current MPF account on the date s/he decides to transfer may be different from that as of the date on which the fund units are redeemed. The original trustee will redeem all the fund units in the sub-account(s) on the date of redemption and transfer out the redeemed benefits.
  4. It may take 2-8 weeks to complete a transfer, depending on the nature of transfer and whether complete information is furnished.

Take control of your employee contribution

With ECA, employees can enjoy greater autonomy on their choice of MPF scheme and service provider. All transfer decisions are made by the employees alone. Employees do not need to inform their employers for such decisions or involve them in the process of transfer of MPF accrued benefits.

To learn more about Employee Choice Arrangement, please click here.


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special offers on our management fees by way of bonus rebates (terms and conditions apply)

Learn more

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.



For enquiries, talk to your Manulife Intermediary or call our Member Hotline on (852) 2108 1388 / Employer Hotline on (852) 2108 1234.

If you have any questions about scheme administration services, please contact the eMPF Platform at (852) 183 2622 or email enquiry@support.empf.org.hk. For more information, please visit eMPF website at empf.org.hk.

Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more

 

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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