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Talk to our experts

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Personal Account

 

Manulife MPF Personal Account Management

Consolidate personal accounts/Transfer accrued benefits for easy management

Managing your MPF accounts

Taking an active approach to manage your MPF accounts is one of the keys to leading an ideal retirement life. As an employee or a self-employed person, there are two types of MPF accounts you need to manage until retirement:

  • your current MPF contribution account, and
  • your personal account(s) if any

What is a personal account?

A personal account is set up under one’s own name to manage two kinds of MPF assets:

  • MPF accrued benefits from one’s previous employment, and/ or
  • MPF accrued benefits from one’s employee mandatory contributions in the current MPF contribution account, which can be transferred once every calendar year

Make the most of personal account

Your personal account is portable. During the course of your employment, you may end up with several personal accounts with different service providers, each with its own investment portfolio, to manage till you retire. By consolidating your personal accounts in one single personal account with a trusted MPF service provider, you can stay focused and manage your portfolio more effectively.

Consolidating with Manulife

For effective MPF portfolio management, it is crucial for you to review your MPF investments regularly. The Employee Choice Arrangement, which allows employees to transfer their employee mandatory contributions accumulated during current employment annually, provides you an invaluable opportunity to look into your MPF investments in a regular manner and decide if transfer is needed.

By simply consolidating all your MPF accrued benefits in one personal account with Manulife, you may streamline your MPF assets and fund portfolio, and enjoy the peace of mind of knowing that your MPF accrued benefits are properly managed until the day you retire.

Here are some reasons why Manulife is highly received by customers:

With our extensive experience in managing pension plans dating back to 1936, Manulife is committed to safeguarding your retirement future.

As Hong Kong's largest MPF service provider+, we offer unparalleled resources and insights to help you make informed decisions.

 

+ As of 30 September 2025, Manulife was the No.1 MPF service provider in Hong Kong in terms of market share of total MPF assets by scheme sponsor. Source: “Mercer MPF Market Shares Report” as of 30 September 2025, by Mercer (Hong Kong) Limited.

Our team of professional MPF intermediaries is ready to assist you with all your MPF needs, providing personalized support every step of the way to help you proactively manage your retirement savings.

Keep up with monthly fund performance and market updates, and participate in regular webinars to stay on top of market trends and strategies. This proactive approach empowers you to effectively manage your MPF.

Effortlessly view your MPF account details anytime via our website and mobile app. Stay updated with market insights and exclusive member offers, experiencing Manulife's expertise, support, and convenience throughout your retirement planning journey.

Brand New Manulife Privileged Rates Plus

The longer you stay and the more assets you maintain with us, the more bonus rebates you may enjoy from us (Terms and conditions apply).

To learn more about Privileged Rates Plus, please click here.

For further information about the program, please refer to the FAQs.

 

For enquiries, talk to your Manulife Intermediary or call our Member Hotline on (852) 2108 1388 / Employer Hotline on (852) 2108 1234.

If you have any questions about scheme administration services, please contact the eMPF Platform at (852) 183 2622 or email enquiry@support.empf.org.hk. For more information, please visit eMPF website at empf.org.hk.

 

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special offers on our management fees by way of bonus rebates (terms and conditions apply)

Learn more

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.



Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more

 

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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