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Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Terms and Conditions

  1. The promotion period of this campaign is from 1 September 2024 to 30 September 2024 (both dates inclusive) (the “Promotion Period”).
  2. This MPF Goes Paperless Campaign (“Campaign”) is organized by Manulife (International) Limited (Incorporated in Bermuda with limited liability) (“Manulife”).
  3. This Campaign is only available to Manulife MPF members (“Members”). The first 8,000 members who fulfil the following requirements (“Eligible members”) will be entitled for a $50 supermarket e-Voucher (the “e-Voucher”):
    a) e-Statement /e-Notice Service (“e-Service”) were not chosen before the promotion period according to Manulife's record.
    b) Successfully opt for e-Services on Manulife HK mobile app (the "App") or customer website during the promotion period.
    c) Must have a valid mobile phone number and/or email address recorded with Manulife for the purpose of sending an electronic voucher link.
  4. Members can only participate in the Campaign once during the Promotion Period.
  5. Eligible members will receive the e-Voucher link via the mobile number and/or email address registered with Manulife on or before 30 November 2024.
  6. The use of the said e-Voucher is governed by the terms and conditions stipulated by the merchant. For redemption details, Eligible members can refer to the terms and conditions stated in the e-Voucher.
  7. Each Eligible member can only redeem the e-Voucher once.
  8. The e-Voucher cannot be redeemed for cash and is non-refundable and non-exchangeable.
  9. The App can be downloaded from Apple App Store and Google Play and only runs in mobile devices that meet minimum operating system requirements.
  10. Manulife shall accept no responsibility for not being able to contact the Eligible member or for the unsuccessful delivery of the e-Voucher due to the Eligible member’s inaccurate, invalid, or incomplete mobile number or email address on Manulife’s record.
  11. Manulife and the merchant reserve the right to adjust the quotas of the e-Voucher for this Campaign, amend all relevant terms and conditions, and terminate the Campaign at any time without prior notice.
  12. Manulife has the sole and absolute discretion in determining member’s eligibility to participate in the Campaign. Manulife reserves the right to claw back the e-Voucher from any of the Eligible members who fail to meet the requirements specified under clause 3 hereof.
  13. Manulife shall not be liable for any damages, losses, claims, costs or proceedings that may be incurred or suffered by the Eligible members as a result of their participation in the Campaign (if any).
  14. Eligible members acknowledge, agree and accept that Manulife is not the supplier of the goods and services to be provided under the use of the e-Voucher and Manulife shall not be assumed of any responsibility or held liable for any obligations and liabilities to the goods and services provided in relation to the e-Voucher. The use of the e-Voucher shall be subject to the terms and conditions as stipulated by the merchant from time to time.
  15. In the event of any dispute arising from the Campaign, including these terms and conditions, the decision of Manulife shall be final and conclusive.
  16. Should there be any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall apply and prevail.