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Talk to our experts

Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife and JUST FEEL Collaborate to Foster the Compassionate School Culture

Manulife has formed a long-term strategic charity partnership with the emotional education charity organization JUST FEEL. This collaboration aims to work closely with partner schools to build a Compassionate School Culture among students, teachers, and parents, creating a systemic impact.

This effort aligns with one of the key commitments of Manulife's "Impact Agenda," which is dedicated to empowering sustained health and well-being within the community. Maintaining health and promoting a quality life are crucial to individual well-being and the sustainability of communities, deeply affecting all aspects of our lives. By enhancing students' emotional well-being and cultivating a Compassionate School Culture in schools, this collaboration aims to advance community health and make a positive impact on promoting quality living.

5 Major Collaboration Plans:

  1. Launches the "Re:FEEL School Starter Kit" for the First Time
    Manulife and JUST FEEL have collaborated to launch the "Re:FEEL School Starter Kit" (Compassionate School Programme) for the first time. Through relationship building curriculum, communication tools, and consultation services, schools can initially experience the effectiveness of the programme, fostering relationships between teachers and students and building a Compassionate School Culture.
  2. Hong Kong's First1 JUST FEEL Teacher Learning Community
    This is the first¹ JUST FEEL teacher community in Hong Kong to promote Social-Emotional Learning and Compassionate Communication. It aims to empower teachers to effectively Social-Emotional Learning and Compassionate Communication into the school culture and explore innovative ways to promote emotional education. The community provides a platform for teachers to facilitate cross-school exchanges and collaborative learning. Through regular workshops, lectures, and online discussions, teachers will learn how to effectively  Social-Emotional Learning and Compassionate Communication into their classrooms, thereby promoting a Compassionate School Culture.
  3. The First "My Flag Day" Encouraging Students and the Public to Express Their Feelings
    The strategic charity partnership kicks off with a ‘flag paper’ design competition, encouraging students to express their feelings through drawings. Flags will be distributed to the public during the "My Flag Day" event in the fourth quarter of this year, helping more people understand that feelings are neither right nor wrong and learn to accept their emotions.
  4. JUST FEEL Feelings and Needs Cards (Bear Hug Edition)
    These cards, featuring playful illustrations, assist in communication between teachers and students as well as parents and children, helping students recognize and express their feelings and needs, thereby enhancing their emotional well-being. Keep an eye on Manulife's official website and social media for information on how to obtain them.
  5. Hong Kong's First¹ JUST FEEL Financial Advisor Emotional Course
    Helping financial advisors understand and address their own and clients' feelings and needs, effectively improving empathetic communication skills and deepening client relationships.

Latest News

Emotional Interactive Exhibition

From April 24 to April 29, Manulife and JUST FEEL will exhibit outstanding student works from the "My Flag Day" Flag Paper Design Competition to the public at Atrium, Level G, Kai Tak Mall 2. The Emotional interactive Exhibition will feature 5 emotion-themed interactive installations, including "Reflection Station", "Needs Station", "Sharing Station", "Care Station", and "Signal Station". The public can not only take photos for memories but also become more aware of their emotional well-being and that of their friends and family.

Past Events

"My Flag Day" Flag Design Competition

Emotions are neither right nor wrong. Manulife and JUST FEEL co-organized the "My Flag Day" flag design competition, inviting primary school students across Hong Kong to participate. Through creativity and design, the competition encourages students to understand, accept, and express both positive and negative emotions, avoiding suppression.

The "My Flag Day" flag design competition involved more than 50 primary schools and 2,700 students. Flags will be distributed to the public at the "My Flag Day" event at the end of the year, helping more people understand and accept their emotions.

¹ Based on comparisons with other community investment partnerships sponsored by Hong Kong's major life insurance companies as of February 2025.