Dealing with illness can be physically, psychologically and financially demanding. We are here for you with our Holistic ‘Medical Professional Support Service’1, to provide you with health information and support from qualified health professionals.
The content of this website does not contain the full terms of the policy(ies), and the full terms can be found in the policy documents. The ManuShine Healthcare Series, and ManuMaster Healthcare Series are available as basic plans or supplementary benefits.
The service is supported by our Healthcare Hotline team and Personalized Medical Case Managers, consisting of registered nurses or professionals with health backgrounds who understand diagnosis and treatment procedures. They will ease your worries on health issues and treatment journey.
Personalized Medical Case Manager
When diagnosed of cancer or planning to undergo a designated surgery such as “PTCA” and total knee replacement, a Personalized Medical Case Manager2 will be assigned to support you through your treatment journey.
We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.
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