Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

How to use Investment choice / fund price target alert

Manulife Investment Solutions / Manulife Investment Plus

How to set an alert

Step 1: Login to the Manulife HK mobile app and tap on “Fund / investment choice price alert” in the Homepage or “Portfolio” page.

Homepage

Portfolio page

Step 2: If you have not activated the push notification service in your mobile device / app, please follow the instructions to enable the service.

Enable push notification in mobile device

Enable push notification in mobile app

Step 3: Read and agree to the “Terms and Conditions”.

Step 4: If you have multiple products, you can scroll to filter the product first on “Select fund” page (1), and then select the fund you want to set up the fund price alert and tap on the “Set alert” icon to add your instruction (2).

Step 5: On “Set fund price alert” page,

Input your “Target unit price” (3)
Choose the effective period (10 / 30 / 60 / 90 / 180 days) from the “Expiry date” menu (4)

Afterward, tap on the “Confirm” to set up the instruction.

Step 6: After setting up fund price alert, you can view all active instructions on “Watch list” page.

To set up another alert, please tap on “Add new alert” and repeat step 4 and 5 above.

Step 7: When the target unit prices set in your instructions are reached, you will receive push notifications to your mobile device with the Manulife HK mobile app installed. You can also check your instructions with target prices reached or expired in the past 180 days in the app notification center.

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