Manulife AI Assistant
Manulife AI Assistant
Talk to our experts
Talk to our experts

Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more

Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more
Skip to main content Skip to notification content
Back

Cashless Day Surgery eService

Manulife Individual Cashless Day Surgery eService

Enjoy our Cashless Day Surgery eService1 for selected day procedures

Choose from over 340 doctors and 90 medical centres2. No payment is needed once approved. Just get treated and go!3

  • Manulife First VHIS Flexi Plan with Major Medical or Major Medical Plus
  • Manulife Supreme VHIS Flexi Plan ($0 deductible)
  • Manulife Supreme Lite VHIS Supplementary Benefit ($0 deductible)
  • Manulife Supreme Medical Plan ($0 deductible)
  • Manulife Supreme Lite Medical Supplementary Benefit ($0 deductible)
  • ManuGuard Medical Plan/Benefit with Major Medical or Major Medical Plus
  • ManuMaster Healthcare Series/Benefit ($0 deductible)
  • ManuShine Series/Benefit ($0 deductible)

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document. ManuGuard Medical Plan/Benefit, ManuMaster Healthcare Series and ManuShine Healthcare Series are available as basic plans or supplementary benefits.

  • Gastroenterology & Hepatology: Oesophago-gastro-duodenoscopy (OGD); colonoscopy with/without polypectomy
  • General Surgery: Oesophago-gastro-duodenoscopy (OGD); colonoscopy with/without biopsy; breast, thyroid or skin biopsy
  • Orthopedics & Traumatology: Release of Trigger Finger; joint aspiration or injection
  • Otorhinolaryngology (ENT): Excision of sublingual salivary cyst
  • Ophthalmology: Cataract; glaucoma; retinal surgery
  • Dermatology: Wart removal (Managed by Plastic Surgery, Dermatology & General Practitioner)
  • Obstetrics & Gynaecology: Colposcopy; hysteroscopy
  • Urology: Cystoscopy; prostate biopsy; extracorporeal shock wave lithotripsy for urinary stone (ESWL)

 

To find out if your planned surgery is available, please read the complete list of eligible surgeries.

Apply for pre-approval at the medical centre after confirming the eligible day case treatments are medically necessary.

You will be notified of the result of your application4 and cashless amount5 within 3 working days. 

To learn more about the designated doctors available for your selection, please contact your insurance advisor or log in to our customer website for our full list of preferred doctors.6

  1. The service is eligible to designated medical plans and subject to terms and conditions. This service is a special administrative arrangement and not a regular product feature. Manulife reserves the right to terminate this service at any time without prior notice.
  2. Please visit the Office for Regulation of Private Healthcare Facilities website under the Department of Health https://www.directory.orphf.gov.hk/Directory/en/Home/Home to view each day procedure centre’s licensing status.
  3. Please indicate identity of Manulife customer and want to use Manulife Cashless Day Surgery eService at the time of appointment.
  4. If your pre-approval application is declined, you will be required to pay the pre-consultation fee at the day case surgery center.
  5. For fees not included in your coverage, please pay the day surgery center directly.
  6. For the latest information on the preferred doctors, you may also call our Customer Service Hotline at 2510 3941.