Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Cashless Day Surgery eService

Manulife Individual Cashless Day Surgery eService

Enjoy our Cashless Day Surgery eService1 for selected day procedures

Choose from over 300 doctors and 80 medical centres6. No payment is needed once approved. Just get treated and go!2

  • Manulife First VHIS Flexi Plan with Major Medical or Major Medical Plus
  • Manulife Supreme VHIS Flexi Plan ($0 deductible)
  • ManuMaster Healthcare Series/Benefit ($0 deductible)
  • ManuShine Series/Benefit ($0 deductible)

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document. The ManuMaster Healthcare Series and ManuShine Healthcare Series are available as basic plans or supplementary benefits.

  • Gastroenterology & Hepatology: Oesophago-gastro-duodenoscopy (OGD); colonoscopy with/without biopsy
  • General Surgery: Oesophago-gastro-duodenoscopy (OGD); colonoscopy with/without biopsy; breast, thyroid or skin biopsy
  • Orthopedics & Traumatology: Release of Trigger Finger; joint aspiration or injection
  • Otorhinolaryngology (ENT): Excision of sublingual salivary cyst
  • Ophthalmology: Cataract; glaucoma; retinal surgery
  • Dermatology: Wart removal (Managed by Plastic Surgery, Dermatology & General Practitioner)
  • Obstetrics & Gynaecology: Colposcopy; hysteroscopy
  • Urology: Cystoscopy; prostate biopsy; extracorporeal shock wave lithotripsy for urinary stone (ESWL)

 

To find out if your planned surgery is available, please read the complete list of eligible surgeries.

   

Search for a medical centre

On the day of consultation

Apply for pre-approval at the medical centre after confirming the eligible day case treatments are medically necessary.

Application result

You will be notified of the result of your application3 and cashless amount4 within 3 working days. 

To learn more about the designated doctors available for your selection, please contact your insurance advisor or log in to our customer website for our full list of preferred doctors.5

   

  1. The service is eligible to designated medical plans and subject to terms and conditions. This service is a special administrative arrangement and not a regular product feature. Manulife reserves the right to terminate this service at any time without prior notice.
  2. Please indicate identity of Manulife customer and want to use Manulife Cashless Day Surgery eService at the time of appointment.
  3. If your pre-approval application is declined, you will be required to pay the pre-consultation fee at the day case surgery center.
  4. For fees not included in your coverage, please pay the day surgery center directly.
  5. For the latest information on the preferred doctors, you may also call our Customer Service Hotline at 2510 3941.
  6. Please visit the Office for Regulation of Private Healthcare Facilities website under the Department of Health https://www.directory.orphf.gov.hk/Directory/en/Home/Home to view each day procedure centre’s licensing status.