[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

View more

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

View more
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Manulife Hong Kong launches new Manulife Bright Care PRO plan offering market-first late stage cancer treatment benefit¹

  • Affordable and well-rounded coverage for customers worried about rising medical costs
  • First-in-market late stage cancer treatment benefit that offers support for customers seeking overseas treatments or off-label / clinical trial cancer drugs
  • Includes coverage for ADHD, with special Parental Compassionate Premium Waiver to give families added peace of mind
     

For Immediate Release
July 25, 2023

HONG KONG – Manulife Hong Kong announced today the launch of Manulife Bright Care PRO, a specially designed critical illness plan providing extensive coverage for up to 123 critical illnesses and diseases up to the age of 100, along with extra financial support for overseas or non-conventional treatment for late stage cancer – all at an affordable premium.

The new plan caters to the diverse needs for critical illness coverage by introducing a first-in-market late stage cancer treatment benefit and coverage for attention deficit/hyperactivity disorder (ADHD), as well as protection against other juvenile diseases. To offer further protection against the most prevalent critical illnesses, the plan provides multiple coverage for cancer, heart attack (myocardial infarction) and stroke, all of which have a high recurrence risk. Additionally, it offers two tiers of protection for Intensive Care Unit (ICU) stays, providing extended protection against non-designated critical illnesses and injuries, as well as the added benefits of a Parental Compassionate Premium Waiver and a level, guaranteed premium.

“With surging medical costs and the financial burden posed by critical illnesses, it is crucial for people to have access to affordable and comprehensive protection for both themselves and their loved ones,” said Danny Lee, Chief Product Officer, Manulife Hong Kong and Macau. “According to the recent Manulife GBA Health Protection Survey, Hong Kong consumers face the burden of allocating a significant portion of their average monthly income to cancer treatment, revealing the pressing need for affordable yet comprehensive critical illness coverage. Our new plan aims to fill this need by providing a range of features that offer customers the financial support they need to choose their most suitable cancer treatment and recovery options.”

First-in-market late stage cancer treatment benefit to bolster chances of recovery

Advances in medical technology and diverse treatments have broadened patients’ medical journey and allowed for more effective management of late stage cancer, providing renewed hope in the battle against this disease. Manulife Bright Care PRO offers a first-in-market late stage cancer treatment benefit, providing additional financial support for overseas treatments that are not available locally or require long waiting times at home. Additionally, the plan supports off-label or clinical trial cancer drug treatments recommended by doctors when conventional treatment options do not work well or have intolerable side effects.

The new benefit aims to provide a financial safety net for customers with late stage cancer, who may need to access overseas treatments or off-label / clinical trial drugs, in order to pursue life-saving treatment options.

Includes coverage for ADHD and Parental Compassionate Premium Waiver

Manulife Bright Care PRO is also unique in addressing the growing prevalence of child mental disorders such as ADHD which affects 6.4% of children in Hong Kong2, by covering 19 juvenile diseases including ADHD, autism, and Tourette syndrome.

The plan also comes with a Parental Compassionate Premium Waiver. Without requiring a body check or answering health questions from the policyowner, this waiver provides that, if the policyowner were to pass away at or before the age of 753, and the policyowner’s child is the life insured, premiums for the basic plan will be waived until the life insured reaches the age of 25. This extra benefit offers peace of mind and financial security to families during an especially difficult time.

Get incentivized to MOVE for better health

Good planning and leading a healthy life are among the best preventions for critical illnesses. Customers aged 18 or above insured by Manulife Bright Care PRO can join the award-winning ManulifeMOVE program. New MOVE members who achieve the required daily step average outlined below will be eligible for a premium discount of up to 10%4 on Manulife Bright Care PRO upon policy renewal.

MOVE reward level

Required daily step average

Premium discount

(applicable to the premium due and payable in the following policy year) 

Level 1

5,000  

5%

Level 2

7,000  

7% 

Level 3

10,000  

10%

 

Terms and conditions apply. For more details and risks about Manulife Bright Care PRO, please refer to the product brochure

The content of this press release does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s). Before making a purchase, customers are encouraged to read the policy provisions for the exact terms and conditions that apply to these products.

Photos:

Manulife Hong Kong today announces the launch of its new critical illness plan, Manulife Bright Care PRO. Danny Lee, Chief Product Officer at Manulife Hong Kong and Macau, and Kelly Chen, product ambassador and Cantopop diva, unveil the new product together.

1 The statement we have made about this feature / benefit being ‘first in market’ is based on comparisons with other publicly available critical illness plans issued by Hong Kong’s major life insurance companies for individual customers as at July 24, 2023.

https://www.hku.hk/press/press-releases/detail/18423.html

3 The Parental Compassionate Premium Waiver is applicable to the policy which is issued before the Life Insured reaches the Age of 18. In addition, the policyowner must be the life insured’s parent and is on or before the age of 50 at (i) the issue date of the policy or (ii) the policy year date or (iii) the date of endorsement for change of policyowner, whichever is later. This benefit will be effective 2 years after (i) the issue date of the policy or (ii) the policy year date or (iii) the date of endorsement for change of policyowner or (iv) the effective date of reinstatement, whichever is later. This benefit is payable if the policyowner passes away on or before reaching the Age of 75.

4 The relevant premium discount is subject to terms and conditions. Manulife reserves the right to change, terminate or cancel the premium discount without prior notice. Please refer to the website www.manulife.com.hk/MOVE for the terms and conditions, and the latest updates.

About Manulife Hong Kong

Manulife Hong Kong has been a trusted name for more than 125 years. Since our operations started in Asia in 1897, we have grown to become one of the top-tier providers of financial services, offering a diverse range of protection and wealth products and services to about 2.5 million customers in Hong Kong and Macau. We are committed to helping make decisions easier and lives better for our customers.

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited.

About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our Global Wealth and Asset Management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Not all offerings are available in all jurisdictions. For additional information, please visit manulife.com.