[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Whole-in-One Prime 3 - Essence

Safeguard the essence of your family’s future

  • Enjoy lifelong protection with different premium payment options. Choose from a single payment or over 5 or 10 years, allowing you to manage your finances according to your requirements.
  • Benefit from the flexibility to accommodate your evolving needs and goals with various death benefit settlement choices^ and policy transferal options^, ensuring that your legacy gets passed on as you wish.
  • Grow your wealth while feeling secure with various liquidity solutions, providing you with extra support and peace of mind.

^This is administrative arrangement and not part of the product features. Such application is subject to our prevailing administrative rules which shall be determined and modified by us from time to time without prior notice. The acceptance of the application is at our sole and absolute discretion.

What is Whole-in-One Prime 3 - Essence?

Whole-in-One Prime 3 – Essence is a long-term participating insurance plan designed for discerning individuals seeking the balance of long-term protection, wealth accumulation, and flexible premium payment options. This plan is supplemented with an option for advance payment in the case of terminal illness and option for advance realization of the cash value of special bonus for designated illnesses.

How does it work?

Starting at a notional amount of US$250,000, you can choose to pay for the plan with a single payment or over 5 or 10 years. You’ll then receive lifelong protection and have the potential for enduring wealth growth through guaranteed cash value and a non-guaranteed special bonus. Plus, you’ll have the flexibility to accommodate your evolving needs with various death benefit settlement choices, policy transferal options, and liquidity solutions, including a realization option, Terminal Illness Advance Benefit, and Body and Mind Advance Benefit.

Who is it for?

Whole-in-One Prime 3 – Essence is designed for individuals seeking lifelong protection to ensure the financial security of your loved ones. The plan prioritizes essential protection and legacy planning for the future, while presenting potential for wealth accumulation.

 

The content of this website does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s).

Why should you get this plan?

Be protected throughout your entire lifetime with Whole-in-One Prime 3 – Essence, which offers financial support for your loved ones, ensuring they are cared for even in your absence.

Whole-in-One Prime 3 - Essence starts at a notional amount of US$250,000. For enhanced planning flexibility, you can choose to pay for the plan with a single payment or over 5 or 10 years to suit your needs.

Ensure the fruits of your labor are preserved and nurtured for the next generation with guaranteed cash value and a non-guaranteed special bonus1, providing the potential for enduring wealth growth.

Starting from the 15th policy anniversary and on every policy anniversary thereafter, you can choose to lock in up to 50% of your cash value of special bonus, without cashing in your policy, by exercising the realization option.

A terminal illness diagnosis poses significant challenges, both emotionally and financially. Our Terminal Illness Advance Benefit offers policyowner financial support during these tough times by providing a financial safety net when you need it most - so you can focus on caring your loved ones.

This additional one-time option allows you to realize up to 100% of the cash value of special bonus in the event that the life insured is diagnosed with any of the designated illnesses.

For policies owned by a corporation, Whole-in-One Prime 3 – Essence offers the flexibility to change the life insured when the existing life insured is no longer employed or engaged with such corporation, subject to certain terms and conditions specified by us6.

Whole-in-One Prime 3 – Essence is a long-term participating life-insurance product with a savings element, supplemented with an option for advance payment in case of terminal illness and option for advance realization of the cash value of special bonus for designated illnesses, and is provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product guide now or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Other product disclosures’ showing the product risks.

  1. The non-guaranteed special bonus consists of a face value and a cash value, both of which are non-guaranteed and not necessarily equal. Additionally, the special bonus is non-cumulative and varies over time. Both the face value and cash value of special bonus are not guaranteed. We will review and adjust the special bonus at least once a month, but we may do so more often. Please see ‘The main risks affecting the non-guaranteed special bonus and the accumulation interest rate of realized special bonus under ‘Other product disclosures’ and ‘Important Information’ sections in the product guide.
  2. There may be a delay in making payment when you cash in your policy, exercise the realization option or Body and Mind Advance Benefit, especially during periods when the market is experiencing significant rises and falls in value. The actual amount of the cash value of special bonus that you can get will only be determined after your request has been processed. Under certain circumstances, for example, if the request is not received by us before our prevailing cut-off time or is not in our prescribed format, such amount can be lower or higher than the amount of the cash value of special bonus tentatively indicated to you at the time you submit the request. Please check with us for the prevailing operational rule and latest amount of the special bonus under your policy before exercising the realization option or Body and Mind Advance Benefit.
    The accumulation interest rate for building up the realized special bonus left with us is not guaranteed and we may change it from time to time. Please see point 4 ‘The main risks affecting the non-guaranteed special bonus and the accumulation interest rate of realized special bonus’ under the ‘Other product disclosures’ section of product guide.
  3. Within 31 days from a realization anniversary (that is, the 15th policy anniversary or every policy anniversary thereafter) and during the life insured’s lifetime, the policyowner can request to realize a percentage of the cash value of the special bonus as an accumulated realized special bonus, so long as the aggregate realization percentage does not exceed 50%. To exercise this realization option, you must submit an application in the prescribed format required by us. Once submitted, the application cannot be withdrawn, and any realized special bonus cannot be reverted to the special bonus. The realization of the cash value of special bonus will come into effect within 6 months of the request, and both the cash value of special bonus and face value of special bonus will each be reduced by the realized amount. Additionally, exercising this realization option will also reduce any future special bonuses.
  4. To get the Terminal Illness Advance Benefit, the insured person must still be alive when the terminal illness is diagnosed and when the doctor’s proof to reach such diagnosis is given. This rule must be met to receive the benefit. Once this benefit is paid, it will automatically end.
  5. The Body and Mind Advance Benefit can be exercised 1 year after the later of the issue date or the policy year date. Exercising the Body and Mind Advance Benefit may significantly reduce any future cash value of special bonus and face value of special bonus (if any). For the avoidance of doubt, the realized percentage of the cash value of special bonus under Body and Mind Advance Benefit will not count towards the aggregate realization percentage under the realization option. Please see the ‘Body and Mind Advance Benefit Provision’ for the definition of the designated illnesses, and the terms and conditions for the Body and Mind Advance Benefit in the product guide.
  6. Policyowner may request to change the life insured two years after the issue date. When applying for a change of life insured:
    i. the policy shall be inforce without any indebtedness; and
    ii. the date of birth of the new life insured must not be later than the issue date and must fulfil the prevailing issue age requirements as determined by the Company from time to time.
    Upon the change of life insured, the policy year date of this policy shall remain unchanged. Nonetheless, the notional amount and ‘Table of Cash Values’ on page 3 of the policy provisions shall be adjusted based on the new life insured’s age, sex, country of residence, residency code, risk classification and any extra premiums due to underwriting on the effective date of the change, subject to the Company’s prevailing policies and procedures, underwriting requirements and regulatory requirements, including but not limited to the maximum and minimum notional amounts and issue age. Hence, the non-guaranteed special bonus, guaranteed cash value, and subsequent premium due (if any) shall be adjusted accordingly. There could be a case that the notional amount may vary significantly and/or additional premiums and levies thereof (if applicable) may be required. For the avoidance of doubt, the policyowner cannot request to increase the notional amount at anytime. The policyowner may opt to reduce the notional amount by making a partial withdrawal, but such reduction will reduce the subsequent policy value and/ or benefits.
    The time period indicated under the ‘Suicide’ provisions and ‘Incontestability’ provisions shall restart from the effective date of change.
    Acceptance of the new life insured is at the Company’s sole and absolute discretion and will depend upon the insurability of such life insured, including but not limited to the Company’s prevailing policies and procedures, underwriting requirements and regulatory requirements. This service is provided for corporate policyowners. It will be terminated once the policy ownership is changed to a person other than a corporation. For details, please refer to the ‘Change of Life Insured Provision’ in the policy provisions.
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