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Talk to our experts

Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families. To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 


Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

 

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

 

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

 

- Emergency support hotline (2108 1333): Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.

 

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families. To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 


Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

 

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

 

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

 

- Emergency support hotline (2108 1333): Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.

 

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Manulife Asia Care Survey 2024 - Family Plan

Have you found time to set goals for your future self? Let’s say, 10 years from now. A decade-long journey is equal to 5.25 million minutes of life. Yet, it only takes a second to focus on your well-being.

The Asia Care Survey 2024 shows how people across the region perceive their current and future physical, mental, and financial well-being.

In Hong Kong, Manulife’s study of more than 1,000 residents took place in January 2024. We invite you to explore the survey’s findings and discover how Manulife can be their partner for progress.

 

Respondents are unsure they will achieve their desired levels of physical, mental and financial well-being.

 

Respondents in Hong Kong feel the least ready for their ‘financial’ & ‘physical’ well-being in a decade, with 15 points separating their ‘desired’ and ‘expected’ levels of future satisfaction.

People also rate physical well-being as the most crucial attribute, while mental welfare is considered the least important feature. In fact, mental well-being is a vital measure of your overall health, as it can often act as an alarm bell signalling future physical ailments.

Let’s take a closer look at the challenges people face:

Embracing solo: The rise of singlehood

More than 40% of people think that weddings cost too much

43%

of respondents think weddings and other ceremonies or traditions cost too much money.

23%

of respondents do not have a stable or adequate income.

19%

of respondents say that housing costs are a big concern.

For many in Asia, financial insecurity remains a significant deterrent to starting a family.

The Asia Care Survey 2024 reveals that 25% of respondents do not intend to get married, most would worry about financial constraints, including wedding expenses, insufficient income, and the high cost of housing. 

60% of the over 25s and single worry about a lack of savings

 

Single

Married

Insufficient savings
60%
37%
Unexpected medical expenses
43%
36%
Reduced income
42%
32%

Respondents who are single and over 25 appear to have more financial concerns than those who are married. Single respondents are more anxious about their savings, unexpected medical expenses, and reduced incomes.

Financial literacy is also lacking among singles

 

Single

Married

Saving products
68%
71%
Insurance products
44%
70%
Investment products
45%
72%

The financial literacy of single respondents is notably lower than that of married respondents. Furthermore, 41% of single and 77% of married respondents have a financial planner. Not having a financial planner could be a key reason they have greater concerns about economic well-being and could also explain their lower financial literacy.

Shifting family dynamics: couples opting for child-free lifestyles

What keeps Hong Kong couples child-free? 

Most are worried about added responsibility and education costs.

Personal concerns

Financial concerns

44% of respondents
I want to have more free time for myself.
58% of respondents
Education costs too much money.
41% of respondents
Too much responsibility to raise children.
32% of respondents
Healthcare for children costs too much money.
39% of respondents
I don’t like kids in general.
24% of respondents
I don’t have a stable/good income.
25% of respondents
I want to focus on my career.
23% of respondents
It will delay my retirement plan.

Among those who are married without kids, 73% do not plan to have any children, and 5% are still unsure if they want to start a family. For many, this decision extends beyond financial factors to encompass personal preferences. Interestingly, 57% of married respondents would rather have pets than kids.

The traditional notion of children as a future income source or ‘insurance’ is evolving. There has been a noticeable shift in Asian culture, whereby children are no longer considered investments. Also, parents are less likely to rely on the next generation to provide for them in old age. 

Ageing without children: people don’t want to grow old alone

What can I do?

Take charge of your future. Start planning today.

As family costs continue to rise, more people choose to remain single or not have children. Moreover, the decision to get married or have kids is a deeply personal one, which should be guided by individual choice, not financial fears.

 

You can plan a family on your terms with a long-term investment and retirement plan tailored to your goals.  

The most effective way of minimising the risk of running out of money in retirement is to maximise the two things you can control before retirement: start saving earlier and save more. 

Know more about our solutions?

This Asia Care Survey 2024 is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s).