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Talk to our experts

Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families. To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 


Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

 

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

 

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

 

- Emergency support hotline (2108 1333): Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.

 

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families. To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 


Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

 

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

 

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

 

- Emergency support hotline (2108 1333): Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.

 

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Manulife Asia Care Survey 2024 - Financial Well-being

Have you found time to set goals for your future self? Let’s say, 10 years from now. A decade-long journey is equal to 5.25 million minutes of life. Yet, it only takes a second to focus on your well-being.

The Asia Care Survey 2024 shows how people across the region perceive their current and future physical, mental, and financial well-being.

In Hong Kong, Manulife’s study of more than 1,000 residents took place in January 2024. We invite you to explore the survey’s findings and discover how Manulife can be their partner for progress.

 

Respondents are unsure they will achieve their desired levels of physical, mental and financial well-being.

 

Respondents in Hong Kong feel the least ready for their ‘financial’ & ‘physical’ well-being in a decade, with 15 points separating their ‘desired’ and ‘expected’ levels of future satisfaction.

People also rate physical well-being as the most crucial attribute, while mental welfare is considered the least important feature. In fact, mental well-being is a vital measure of your overall health, as it can often act as an alarm bell signalling future physical ailments.

Let’s take a closer look at the challenges people face:

These are the top three financial goals of Hong Kong respondents.

Above all, respondents want to accumulate sufficient savings for emergencies, maintain their current lifestyles, and enjoy financial freedom in retirement.

Adequate emergency funds are seen as a priority

33.9%

of respondents want adequate emergency savings                                             

29%

of respondents focus on maintaining their current lifestyle

27%

of respondents aim to enjoy financial freedom or security in retirement

Most people are unsure if their goals can be achieved

34% of respondents

 are confident

58% of respondents

are neutral

8% of respondents

are not confident

70% think that the financial threat comes from rising living costs

70% of respondents

worry about the rising cost of living

69% of respondents

worry about increasing healthcare costs

65% of respondents

worry about deteriorating health

64% of respondents

worry about an economic slowdown or recession

 

Hong Kong respondents are most concerned about rising living and healthcare costs. In Hong Kong, people believe that healthcare costs have increased by 18%, on average, over the past 12 months. This perception means a significant gap exists between their expected and desired financial well-being.

At the same time, the rising cost of living is eroding people’s purchasing power and reducing their disposable incomes. The survey showed that respondents think grocery costs have risen the most, followed by eating out and mortgage payments.

In response, 47% have chosen to reduce non-essential spending rather than trim their investment and insurance expenses.

Positively, 68% of respondents agree that insurance is still essential even in an inflationary environment. Also, 67% believe it’s vital that their insurance policy coverage and benefits keep pace with the rising cost of living.

How will people achieve their financial goals when prices rise?

Cash is still king when inflation bites.
63% Cash savings or bank deposits
44% Savings or endowment insurance
42% Investment in stocks, bonds, and other similar financial products
41% Additional employment
32% Health and critical illness insurance
30% Wealth management/investment-linked insurance

Regardless of their financial goals, over 63% of respondents still rely on cash savings and bank deposits rather than other investment tools to achieve their goals.

Almost 50% of Hong Kong respondents are reducing non-essential spending to shield themselves from inflation

Cuts in daily spending

Cuts in investment and insurance spending

47% are reducing their spending on non-essential items
20% have reduced their investments in different financial products
38% are reducing the amount of money they spend on entertainment
15% have trimmed their insurance expenses
36% are cutting back on dining-out expenses
12% have cut their family’s insurance expenses
35% have lowered their consumption of luxury products or services

 

What can I do?

History tells us that equities, bonds, and some income-focused investments could deliver long-term returns that outstrip cash or even inflation. While the investment returns from these asset classes have varied from year to year, over the longer term, they’ve compounded to reach levels that tend to beat inflation and are higher than the current rates available from time deposits.

Source: Manulife Investment Management, May 2024. Cash is king? (manulifeim.com.hk)

To navigate market volatility, investors can diversify their exposure with dollar-cost averaging. Over the longer term, this strategy, which invests set amounts at regular intervals, can reduce the amount you pay for investments and smooth out any fluctuations that could affect your portfolio.

Source: Manulife Investment Management, May 2024. Dollar cost averaging and its benefits (manulifeim.com.hk)

Know more about our solutions?

This Asia Care Survey 2024 is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s).