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Online Redemption

Mutual Funds / Unit Trusts

Step 1: Click “My Portfolio” at the top, then click “Redemption” under "Wealth Management".

Step 2: Select an Investment Funds account to place a fund redemption order.

Step 3: Two-factor authentication is mandatory for all online dealing orders. Please ensure your mobile phone is switched on to receive a one-time PIN (OTP) via SMS.

Please enter the OTP and Transaction Password, and then click the “NEXT” button.

Step 4: Read the Important Notes, check the confirmation boxes and click the “ACCEPT” button.

Step 5:

  1. Choose the payment currency (Only applicable to Manulife Global Fund and Manulife Advanced Fund SPC);
  2. Check the box(es) to select fund(s) you wish to redeem.
  3. Choose one of the redemption options, input the redemption amount or number of units as required.
  4. Click the “Continue” button.

Step 6: Select the payment method and the payment currency available.

Confirm the bank account details, if applicable , and click the “Continue” button.

Step 7: Read the declarations, check the confirmation box and click the “ACCEPT” button.

Step 8: Review details and click the “Confirm” button to submit the instruction.

Step 9: After your submission is completed, a reference number will be assigned and displayed on the screen. You may click the “SAVE AS PDF” button to keep a record.

Step 10: You may click “Transaction Log” under “Wealth Management”, and then click the Transaction Description hyperlink to check the transaction status and details.

Effective from Feb 11, 2020, our Service Hotlines and Service Centres will operate from 10am to 5pm, Monday to Friday, until further notice. We apologize for any inconvenience caused.

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The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more

Effective from Feb 11, 2020, our Service Hotlines and Service Centres will operate from 10am to 5pm, Monday to Friday, until further notice. We apologize for any inconvenience caused.

View more

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more
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