Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Online Redemption

Mutual Funds / Unit Trusts

Step 1: Click “My Portfolio” at the top, then click “Redemption” under "Wealth Management".

Step 2: Select an Investment Funds account to place a fund redemption order.

Step 3: Two-factor authentication is mandatory for all online dealing orders. Please ensure your mobile phone is switched on to receive a one-time PIN (OTP) via SMS.

Please enter the OTP and Transaction Password, and then click the “NEXT” button.

Step 4: Read the Important Notes, check the confirmation boxes and click the “ACCEPT” button.

Step 5:

  1. Choose the payment currency (Only applicable to Manulife Global Fund and Manulife Advanced Fund SPC);
  2. Check the box(es) to select fund(s) you wish to redeem.
  3. Choose one of the redemption options, input the redemption amount or number of units as required.
  4. Click the “Continue” button.

Step 6: Select the payment method and the payment currency available.

Confirm the bank account details, if applicable , and click the “Continue” button.

Step 7: Read the declarations, check the confirmation box and click the “ACCEPT” button.

Step 8: Review details and click the “Confirm” button to submit the instruction.

Step 9: After your submission is completed, a reference number will be assigned and displayed on the screen. You may click the “SAVE AS PDF” button to keep a record.

Step 10: You may click “Transaction Log” under “Wealth Management”, and then click the Transaction Description hyperlink to check the transaction status and details.