Step 1: Click “My Portfolio” at the top, then click “Redemption” under "Wealth Management".
Step 2: Select an Investment Funds account to place a fund redemption order.
Step 3: Two-factor authentication is mandatory for all online dealing orders. Please ensure your mobile phone is switched on to receive a one-time PIN (OTP) via SMS.
Please enter the OTP and Transaction Password, and then click the “NEXT” button.
Step 4: Read the Important Notes, check the confirmation boxes and click the “ACCEPT” button.
Step 6: Select the payment method and the payment currency available.
Confirm the bank account details, if applicable , and click the “Continue” button.
Step 7: Read the declarations, check the confirmation box and click the “ACCEPT” button.
Step 8: Review details and click the “Confirm” button to submit the instruction.
Step 9: After your submission is completed, a reference number will be assigned and displayed on the screen. You may click the “SAVE AS PDF” button to keep a record.
Step 10: You may click “Transaction Log” under “Wealth Management”, and then click the Transaction Description hyperlink to check the transaction status and details.