2 For MPF products, e-Statement are retained for up to 27 months and e-Notice are retained for up to 12 months, depending on document type. For individual insurance and wealth management products, e-Statement and e-Notice are retained for up to 24 months, depending on document type.
Login to your personal customer account
Go to “Account Setting” and click “e-Statement Setting”, then click “Select All” to receive e-Statements / e-Notices for all available products.
Click “Confirm” to opt for e-Statement and e-Notice Service.
Go to “Account Setting” and click “Update Contact Information”
Update your email address.
Review information and click “Confirm”, eAlerts will be sent to your updated email address.