Manage your account

e-Statement and e-Notice Service

Go paperless with online MPF account management

Opt for e-Statement and e-Notice Service (e-Service) with a few simple steps, you can enjoy 4 benefits!

Environmentally friendly

In 2018 alone, as many as 70 million sheets of papers were consumed for various materials for communicating with MPF members in Hong Kong. That’s equivalent to cutting down 8,000 trees^{^}. Opting for e-Service to help cut down on the use of paper and help conserve nature.

Timely

e-Alert notifications will be sent to you once an updated e-Statement or e-Notice is ready, so that you can grasp the latest information.

Convenient

Record keeping

e-Statements and e-Notices are retained for up to 27 months⁺. You can download and save documents for future reference.

How to opt for the service?

1. Login

Forgot password?

Forgot username?

2. Select

(1) Go to "Profile“,

(2) Select "e-Statement / e-Notice settings“, then

(3) Slide the button to the right (in green color) to opt for e-Statement / e-Notice Service.

3. Confirm

Click "Agree" to indicate your consent.

To ensure receipt of e-Alert, please update your email address when necessary and ensure it is always up-to-date.
Once the e-Statement / e-Notice is ready, we will notify you via e-Alert.

1. Select

(1) Go to “Profile”, then

(2) Select “Contact information”.

2. Update

Click “Edit” to update your email address.

3. Confirm

Review information and click “Confirm” to receive e-Alerts via the updated email address.

Act now

For enquiry, please contact your Manulife Financial Advisor or call our Customer Service Hotline: (852) 2108 1188.

Remarks

^{^} Source: ‘Concerted efforts to drive digital transformation of MPF’, Mandatory Provident Fund Schemes Authority, 2019.

⁺For MPF products, e-Statement are retained for up to 27 months and e-Notice are retained for up to 12 months, depending on document type.

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e-Statement and e-Notice Service

Opt for e-Statement and e-Notice Service (e-Service) with a few simple steps, you can enjoy 4 benefits!

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