Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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e-Statement and e-Notice Service

Manulife E Statement and E Notice Services

Go paperless with online MPF account management

Advantages of e-Service

Opt for e-Statement and e-Notice Service (e-Service) with a few simple steps, you can enjoy 4 benefits!

Environmentally friendly

In 2018 alone, as many as 70 million sheets of papers were consumed for various materials for communicating with MPF members in Hong Kong. That’s equivalent to cutting down 8,000 trees^. Opting for e-Service to help cut down on the use of paper and help conserve nature.

Timely

e-Alert notifications will be sent to you once an updated e-Statement or e-Notice is ready, so that you can grasp the latest information.

Convenient

Log in to our customer website to view e-Statements and e-Notices anytime, anywhere.

Record keeping

e-Statements and e-Notices are retained for up to 27 months+. You can download and save documents for future reference.

Act now

For enquiry, please contact your Manulife Financial Advisor or call our Customer Service Hotline: (852) 2108 1188.

^ Source: ‘Concerted efforts to drive digital transformation of MPF’, Mandatory Provident Fund Schemes Authority, 2019.

+ For MPF products, e-Statement are retained for up to 27 months and e-Notice are retained for up to 12 months, depending on document type. 

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