Manulife AI Assistant
Manulife AI Assistant
Talk to our experts
Talk to our experts

Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more

Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more
Skip to main content Skip to notification content
Back

Introducing Manulife website and app

cws

With a revamped look, experience a seamless and modern interface that offers easy navigation for quicker access to our digital services!

With just one device, login to serve your needs in managing your protection and investment (investment-linked assurance scheme) needs all in one place.

Manulife Hong Kong Website

Learn more                      Login now

Manulife HK & MO app

Learn more

 

Main Features and Guidelines

Function

Manulife Hong Kong website

Manulife Hong Kong app

View Account
Policy & account summary

e-Statement / e-Notice

Manage Account
Contact information update
Change beneficiary
Manage funds / investment choices
Apply policy loan
Change premium payment mode / method 
Set up autopay
Transfer / withdraw policy value
Set fund / investment choice price alert
Manage Policy Change Requests

Review and submit below change application filled out by insurance advisor under your instruction  {0}

  • Addition of Rider / Supplementary Benefit1
  • Deletion of Rider / Supplementary Benefit
  • Change of Inflation Protector Option
  • Surrender
  • Reinstatement
  • ILAS investment choice redemption / withdrawal
  • Change of Premium Payment Mode / Method
  • Transfer / Withdraw policy value (Support transfer to new policy)
  • Autopay Arrangement2

 

 

 

(The review and submission steps)

 

 

 

(The review and submission steps)

Claims
Claim enquiry
Claims Submission

After advisor fill out details following your instructions, you’ll receive notification via SMS and/or email. Please login & select "Manage Policy Change Requests” on homepage, follow the steps & submit. For more info, please contact your advisor.

Remarks

1. “Addition of Rider/ Supplementary Benefit” is only applicable to (i) policies issued in Hong Kong, and not applicable in Macau, and (ii) for riders/ supplementary benefits that are not mandatory to conduct Financial Needs Analysis (FNA).

2. Applicable for suspend, cancel, or resume autopay; repay loan by autopay; and correct autopay debit date, with effective date within 2 months from the submission date.